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Plans

Shoppable Video
1:1 Virtual Chat
Video Showroom
AVA: AI Video Assistant

Small Business

Enterprise

Pilot

Not sure about shoppable video? Test it out for free today. Let us prove the value.

Free

1,000 Monthly Video Views

Compatible with

Shopify logo
Get Started

Compatible with

Shopify logo

Let's get started...

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    10 video uploads

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    Up to 3 playlists

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    1 login

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    Shoppable videos on site

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    UGC importer (Instagram/TikTok)

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    Show videos on Shop App

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    Interactive Video

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    Video quizzes, polls, custom CTAs

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    Videos in email/SMS

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    720p videos

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    Horizontal video

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    Standard analytics

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    Live chat support

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    Auto embed videos to site

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    Standard video recipes
    (coming soon)

Starter

Best for small business owners.

$39

/month

10,000 Monthly Video Views

Compatible with

Shopify logo
Get Started

Compatible with

Shopify logo

Everything in Pilot, plus

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    50 video uploads

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    $10 per 1K additional video views

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    Up to 10 playlists

Popular

Growth

For businesses with more content and growing web traffic

$199

/month

50,000 Monthly Video Views

Monthly

Yearly

25% off

Compatible with

Shopify logo
Get Started

Compatible with

Shopify logo

Everything in Starter, plus

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    Unlimited video uploads

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    $5 per 1K additional video views

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    Up to 50 playlists

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    5 logins

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    Remove Firework branding

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    Customer support specialist

Pro

Tailored for mid-market businesses with rapid growth and high traffic

Tailor Firework to your needs

100,000 monthly video views

Talk to an Expert

Custom commerce integrations

Everything in Growth plus

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    Unlimited video uploads

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    $5 per 1K additional video views

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    Unlimited playlists

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    10 logins

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    Custom branding

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    Player customization

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    Auto populate videos for products

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    QR code for offline stores

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    Dynamic content

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    Long-form videos

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    Connect to multiple stores

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    VIP support

Enterprise

Best for businesses with over 1 million monthly website visitors.

Tailor Firework to your needs

Unlimited Video Views

Talk to an Expert

Custom commerce integrations

Everything in Pro plus

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    Unlimited video uploads

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    Unlimited playlists

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    Unlimited logins

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    Custom branding

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    Player customization

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    Auto populate videos for products

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    QR code for offline stores

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    Dynamic content

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    Connect to multiple stores

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    VIP support

Add-ons
SDK
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    $1500 per month or 30% of the monthly cost, whichever is higher

Privacy Gateway
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    50% Additional Cost

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    Can be reduced based on markets/liability levels

Growth

Best for businesses with over 100k monthly website visitors.

$399

/month

*annual commitment

Free Trial

Standard Commerce Platform Integrations

Lets get started...

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    One-way & Two-Way Video Call

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    Customer Intelligence

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    Live preview

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    Basic Analytics & Dashboards

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    Call Recordings

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    Email & Chat Support

Popular

Pro

Best for businesses with over 500k monthly website visitors.

Tailor Firework to your needs

Talk to an Expert

Standard Commerce Platform Integrations

Everything in Growth, plus...

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    Customer Segments

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    Routing

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    Standard Scheduling Integration

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    Store Associate Mobile App

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    Business Essential Analytics & dashboards

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    Recordings for 90 days

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    Named Success Manager

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    In-store Solutions

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    Intelligent Product Suggestions

Enterprise

Let us work together to tailor our services to best fit your business needs.

Tailor Firework to your needs

Talk to an Expert

Standard Commerce Platform Integrations

Everything in Pro, plus...

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    Unlimited segmentation & Routing

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    CustomSingle Sign-on

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    SDK Integration

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    Custom Scheduling Integration

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    First Party Data Sync

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    Advanced Analytics & Custom Dashboards

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    Unlimited Recordings

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    Transcriptions

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    Advanced In-store Solutions

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    Data Consolidation

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    Custom Objects & Events

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    Multi-touch Revenue Attribution

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    Conversational Intelligence

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    CRM Connection

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    Dedicated Success Team with 24x7 Support

Add-ons
SDK
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    $1500 per month or 30% of the monthly cost, whichever is higher

AI Video Translation (sold in annual contracts)
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    Pro

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    Can be reduced based on markets/liability levels

AI Co-Pilot
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    20% if the DSl Cost

Pricing Gateway
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    50% Additional Cost

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    Can be reduced based on markets/liability levels

Pro

Best for businesses with 1M or less monthly website visitors.

Tailor Firework to your needs

Talk to an Expert

Let's get started...

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    Unlimited views

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    Scheduled live events

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    Unlimited replay

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    Business Essential Analytics & dashboards - 90 days

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    Recordings for 90 days

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    Standard OMS integration

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    Google and Adobe Analytics Integration

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    Social Media Simulcast

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    Personalized playlists

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    Mobile Native SDK

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    Success Manager

Enterprise

Best for businesses with more than 1M monthly website visitors.

Tailor Firework to your needs

Talk to an Expert

Everything in Pro, plus...

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    AI Copilot

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    Unlimited recordings

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    Single Sign-on

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    First party data sync

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    Uptime and resolution SLA

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    Advanced Analytics & custom dashboards - unlimited timeframe

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    Snowflake Data Share & Custom Integration

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    Custom OMS Integration

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    Multi-touch revenue attribution

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    Phygital Solutions

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    Dedicated Success Team with 24x7 Support

Add-ons
SDK
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    $1500 per month or 30% of the monthly cost, whichever is higher

AI Video Translation (sold in annual contracts)
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    Pro

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    Can be reduced based on markets/liability levels

AI Co-Pilot
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    20% if the DSl Cost

Pricing Gateway
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    50% Additional Cost

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    Can be reduced based on markets/liability levels

Custom

Let us customize our services to fit your brand’s needs. For pricing, please reach out so we can build the perfect AVA for you.

Book a Demo

Contact Us
Add-ons
SDK
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    $1500 per month or 30% of the monthly cost, whichever is higher

AI Video Translation (sold in annual contracts)
  • checkmark

    Pro

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    Can be reduced based on markets/liability levels

AI Co-Pilot
  • checkmark

    20% if the DSl Cost

Pricing Gateway
  • checkmark

    50% Additional Cost

  • checkmark

    Can be reduced based on markets/liability levels

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