From Conversations to Conversions- The Power of AI Shopping Agent

From answering questions to completing purchases, Firework’s AI Shopping Agent acts as your intelligent sales associate, guiding shoppers, recommending products, and driving higher order value.

Interface showing a Nike Blazer Mid 77 sneaker in purple, white, and orange with chat bubbles asking about product features and usage.

Trusted by the World’s Most Innovative Retailers

“We were searching for a partner who could bring our products to life and help customers find the perfect cookware and Firework empowered us to do exactly that.”

Jaclyn Schomer
Director of Ecommerce

“Firework has given us the tools to share Philosophy’s story in such a genuine, engaging way that our customers can’t help but connect with us on a whole new level”

Jess Riffle
Senior Manager

“Firework has given us the tools to share Philosophy’s story in such a genuine, engaging way that our customers can’t help but connect with us on a whole new level”

Gerrit Povel
D2C Vice President

13.5%

Conversion rate

31%

Add to Cart Rate

6%

Activation Rate

The Intelligence Behind Every Interaction.

Chat conversation about a coffee machine, featuring a user requesting an easy-to-use coffee machine and a response recommending the Café Ibiza, with a video thumbnail showing a person frothing milk.

Conversational AI That Feels Human

Deliver real-time, two-way conversations that guide shoppers from curiosity to conversion.

Understands intent and responds instantly, on-brand, and in context.

Helps shoppers discover, compare, and purchase products.

Product page for One Life Graphic T-shirt priced at $39 with 4.5-star rating and 40% discount, featuring Q&A about cotton content, color options, and gym use.

Keep Shoppers Engaged on PDP

Turn every question into an opportunity to inspire and convert, right on the PDP.

Instantly answer with AI FAQs and contextual prompts right where they shop.

Auto-generate or write your own product FAQs to guide discovery and reduce drop-offs.

A young woman applying mascara while looking into a mirror with overlaid question prompts about product hypoallergenic, waterproof, and delivery time.

Inspire With Social & Creator Content

Bring authentic discovery experience into the PDP.

Embed UGC, tutorials, and creator videos that show real results.

Turn curiosity into confidence and boost purchase intent.

Chat interface showing a question about common signs of skin aging and a response listing fine lines, dryness, and loss of firmness, with a recommendation for peptides cream priced at $56.99.

Simplify Shopper Decision Making

Transform technical details and product specification into clear, conversational guidance.

Explain specs in simple, human language shoppers understand.

Build trust and confidence to accelerate purchase decisions.

Unlock Actionable Shopper Insights

Turn every shopper interaction into intelligence that fuels growth.

See what shoppers ask, compare, and care about most.

Identify content gaps and optimize PDP for higher conversion.

Ready to Experience the Future of AI Commerce?