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AI sales assistant gives tailored advice, anticipating customer needs.
Video Showroom
Connect digital and physical stores with 24/7 showrooms worldwide.
1:1 Video Chat
Connect experts and shoppers via video for deeper engagement.
Shoppable Video
Connect experts and shoppers through video for lasting connections.
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Bring in-store experience and human connection online

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Engage and convert your audience through interactive video experiences

Automotive

Shift into High Gear: Convert Clicks to Customers with Video Commerce

Beauty

Glow Up Your Brand: Illuminate Sales with Interactive Video

Grocery

Shine Bright: Boost Sales with Interactive Video Experiences

Consumer Electronics

Connect, Click, Convert: Electrify Your Sales Journey with Video

Fashion

Catapult Your Fashion Brand: Click to Explore, Click to Purchase

Home

Home Sweet Sales: Transform Spaces with Interactive Video

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Check our blog for tips and trends in video commerce to enhance shopping.
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2025 Beauty and Personal Care Video Commerce
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Products
AI Video Assistant
AI sales assistant gives tailored advice, anticipating customer needs.
Video Showroom
Connect digital and physical stores with 24/7 showrooms worldwide.
1:1 Video Chat
Connect experts and shoppers via video for deeper engagement.
Shoppable Video
Connect experts and shoppers through video for lasting connections.
Solutions
AI Solutions

Unlock the Future of Commerce with AI.

By Audience

By Industry

Enterprise

Bring in-store experience and human connection online

Small Business

Engage and convert your audience through interactive video experiences

Automotive

Shift into High Gear: Convert Clicks to Customers with Video Commerce

Beauty

Glow Up Your Brand: Illuminate Sales with Interactive Video

Grocery

Shine Bright: Boost Sales with Interactive Video Experiences

Consumer Electronics

Connect, Click, Convert: Electrify Your Sales Journey with Video

Fashion

Catapult Your Fashion Brand: Click to Explore, Click to Purchase

Home

Home Sweet Sales: Transform Spaces with Interactive Video

Pricing
Resources
Blog
Check our blog for tips and trends in video commerce to enhance shopping.
Events
Discover upcoming events that elevate the online shopping experience!
Case Studies
Explore success stories showcasing the impact of video engagement trends.
Careers
Join our team to revolutionize the future of shopping experiences!
Playbooks
Explore industry insights and strategies shaping the future of online retail.
Featured Playbook
2025 Beauty and Personal Care Video Commerce
See all playbooks
Partners
Sign inBook a Demo

Compliance

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Compliance

SOC 2 Compliance

Firework has completed the Service Organization Control (SOC) 2 Type 2 Audit certification established by the American Institute of Certified Public Accountants. The certification affirms that Firework meets the highest standards of information security, availability, confidentiality, and privacy.

SOC 2 Type 2 Certification is an elective security and privacy standard established by the American Institute of Certified Public Accountants (AICPA). Viewed by many as the gold standard for information security compliance, SOC 2 provides valuable information that existing and potential customers need to assess and address the risks associated with an outsourced service.

The following principles and related criteria have been developed by the AICPA for use by practitioners in the performance of trust services engagements:

  • ‍Security: The system is protected against unauthorized access (both physical and logical).
  • Availability: The system is available for operation and use as committed or agreed.
  • Processing Integrity: System processing is complete, valid, accurate, timely, and authorized to meet the entity’s objectives.
  • Confidentiality: Information designated as confidential is protected as committed or agreed.
  • Privacy: Personal information is collected, used, retained, disclosed, and disposed of to meet the entity’s objectives.
  • HIPAA Security Rule Requirements: The system is compliant with the applicable HIPAA Security Rule requirements set forth in the U.S. Department of Health and Human Services’ (HHS) Health Information Portability and Accountability Act.
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Example H6

SOC 2 Compliance

Firework has completed the Service Organization Control (SOC) 2 Type 2 Audit certification established by the American Institute of Certified Public Accountants. The certification affirms that Firework meets the highest standards of information security, availability, confidentiality, and privacy.

SOC 2 Type 2 Certification is an elective security and privacy standard established by the American Institute of Certified Public Accountants (AICPA). Viewed by many as the gold standard for information security compliance, SOC 2 provides valuable information that existing and potential customers need to assess and address the risks associated with an outsourced service.

The following principles and related criteria have been developed by the AICPA for use by practitioners in the performance of trust services engagements:

  • ‍Security: The system is protected against unauthorized access (both physical and logical).
  • Availability: The system is available for operation and use as committed or agreed.
  • Processing Integrity: System processing is complete, valid, accurate, timely, and authorized to meet the entity’s objectives.
  • Confidentiality: Information designated as confidential is protected as committed or agreed.
  • Privacy: Personal information is collected, used, retained, disclosed, and disposed of to meet the entity’s objectives.
  • HIPAA Security Rule Requirements: The system is compliant with the applicable HIPAA Security Rule requirements set forth in the U.S. Department of Health and Human Services’ (HHS) Health Information Portability and Accountability Act.

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2 West 5th Ave., Suite 400, San Mateo, CA 94402

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