Plans
Small Business
Enterprise
Pilot
Not sure about shoppable video? Test it out for free today. Let us prove the value.
Compatible with

Let's get started...
- 10 video uploads 
- Up to 3 playlists 
- 1 login 
- Shoppable videos on site 
- UGC importer (Instagram/TikTok) 
- Show videos on Shop App 
- Interactive Video 
- Video quizzes, polls, custom CTAs 
- Videos in email/SMS 
- 720p videos 
- Horizontal video 
- Standard analytics 
- Live chat support 
- Auto embed videos to site 
- Standard video recipes 
 (coming soon)
Everything in Pilot, plus
- 50 video uploads 
- $10 per 1K additional video views 
- Up to 10 playlists 
Popular
Everything in Starter, plus
- Unlimited video uploads 
- $5 per 1K additional video views 
- Up to 50 playlists 
- 5 logins 
- Remove Firework branding 
- Customer support specialist 
Pro
Tailored for mid-market businesses with rapid growth and high traffic
Tailor Firework to your needs
100,000 monthly video views
Talk to an ExpertCustom commerce integrations
Everything in Growth plus
- Unlimited video uploads 
- $5 per 1K additional video views 
- Unlimited playlists 
- 10 logins 
- Custom branding 
- Player customization 
- Auto populate videos for products 
- QR code for offline stores 
- Dynamic content 
- Long-form videos 
- Connect to multiple stores 
- VIP support 
Enterprise
Best for businesses with over 1 million monthly website visitors.
Tailor Firework to your needs
Unlimited Video Views
Talk to an ExpertCustom commerce integrations
Everything in Pro plus
- Unlimited video uploads 
- Unlimited playlists 
- Unlimited logins 
- Custom branding 
- Player customization 
- Auto populate videos for products 
- QR code for offline stores 
- Dynamic content 
- Connect to multiple stores 
- VIP support 
Add-ons
- $1500 per month or 30% of the monthly cost, whichever is higher 
- 50% Additional Cost 
- Can be reduced based on markets/liability levels 
Growth
Best for businesses with over 100k monthly website visitors.
Standard Commerce Platform Integrations
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- One-way & Two-Way Video Call 
- Customer Intelligence 
- Live preview 
- Basic Analytics & Dashboards 
- Call Recordings 
- Email & Chat Support 
Popular
Pro
Best for businesses with over 500k monthly website visitors.
Tailor Firework to your needs
Standard Commerce Platform Integrations
Everything in Growth, plus...
- Customer Segments 
- Routing 
- Standard Scheduling Integration 
- Store Associate Mobile App 
- Business Essential Analytics & dashboards 
- Recordings for 90 days 
- Named Success Manager 
- In-store Solutions 
- Intelligent Product Suggestions 
Enterprise
Let us work together to tailor our services to best fit your business needs.
Tailor Firework to your needs
Standard Commerce Platform Integrations
Everything in Pro, plus...
- Unlimited segmentation & Routing 
- CustomSingle Sign-on 
- SDK Integration 
- Custom Scheduling Integration 
- First Party Data Sync 
- Advanced Analytics & Custom Dashboards 
- Unlimited Recordings 
- Transcriptions 
- Advanced In-store Solutions 
- Data Consolidation 
- Custom Objects & Events 
- Multi-touch Revenue Attribution 
- Conversational Intelligence 
- CRM Connection 
- Dedicated Success Team with 24x7 Support 
Add-ons
- $1500 per month or 30% of the monthly cost, whichever is higher 
- Pro 
- Can be reduced based on markets/liability levels 
- 20% if the DSl Cost 
- 50% Additional Cost 
- Can be reduced based on markets/liability levels 
Pro
Best for businesses with 1M or less monthly website visitors.
Tailor Firework to your needs
Talk to an ExpertLet's get started...
- Unlimited views 
- Scheduled live events 
- Unlimited replay 
- Business Essential Analytics & dashboards - 90 days 
- Recordings for 90 days 
- Standard OMS integration 
- Google and Adobe Analytics Integration 
- Social Media Simulcast 
- Personalized playlists 
- Mobile Native SDK 
- Success Manager 
Enterprise
Best for businesses with more than 1M monthly website visitors.
Tailor Firework to your needs
Everything in Pro, plus...
- AI Copilot - Unlimited recordings 
- Single Sign-on 
- First party data sync 
- Uptime and resolution SLA 
- Advanced Analytics & custom dashboards - unlimited timeframe 
- Snowflake Data Share & Custom Integration 
- Custom OMS Integration 
- Multi-touch revenue attribution 
- Phygital Solutions 
- Dedicated Success Team with 24x7 Support 
Add-ons
- $1500 per month or 30% of the monthly cost, whichever is higher 
- Pro 
- Can be reduced based on markets/liability levels 
- 20% if the DSl Cost 
- 50% Additional Cost 
- Can be reduced based on markets/liability levels 
Custom
Let us customize our services to fit your brand’s needs. For pricing, please reach out so we can build the perfect AVA for you.
Book a Demo
Add-ons
- $1500 per month or 30% of the monthly cost, whichever is higher 
- Pro 
- Can be reduced based on markets/liability levels 
- 20% if the DSl Cost 
- 50% Additional Cost 
- Can be reduced based on markets/liability levels 
Get in touch with an expert.
Enterprise-grade software and infrastructure
Customized strategy and playbook
Content production and services
Custom pricing
Global team of success managers.





