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Find the right plan for your business.
Questions? Talk to our team to find the right plan for you.*
*If you already have a Firework account provisioned by our customer success managers,
you don’t need to select a plan, or create another account.

Products

Interactive Short Video

One-to-One Virtual Shopping

Digital Showroom

AVA: Digital Human

  • Enterprise
  • SMB & Shopify

Pro

Best for businesses with over 100k monthly website visitors.
Starts at $699/month
*annual commitment
Get Started
Standard Commerce Platform Integrations
Growth plus...

check 100,000 Monthly Video Views

check Personalization & Customer Segmentation

check Magento, BigCommerce Integrations

check SDK & App Support - subject to additional fees

check Adobe Analytics Ingegration

check Unlimited Import

check Named Success Manager

See All Features

Enterprise

Best for businesses with over 1 million monthly website visitors.
Contact Us
Contact Us
Custom Commerce
Integrations
Pro plus...

check 500,000 Monthly Video Views

check Single Sign-on

check First Party Data Sync

check Retail Media Solutions

check Snowflake Data Share, Custom Integrations

check Advanced Analytics & Custom Dashboards

check Dedicated Success Team with 24x7 Support

See All Features

Pilot

Not sure about shoppable video? Test it out for free today. Let us prove the value.
Free
Get Started
Compatible with
Compatible with
Let’s get started...

check 1,000 Monthly Video Views

check 10 Video Uploads

check Shoppable Video

check Interactive Video

check Quizzes, Polls, Questions, Coupons

check Social Importer

check Shopify Integration

check Email Embed

check Basic Analytics

check 1GB File Import size

check Email Support

See All Features

Starter

Best for small business owners.
$99/month
Get Started
Compatible with
Compatible with
Everything in Pilot, plus

check 10,000 Monthly Video Views

check Unlimited Video Uploads

check Shoppable videos

check Interactive Video

check Quizzes, Polls, Questions, Coupons

check Social Importer

check Shopify Integration

check Email Embed

check Basic Analytics

check 1GB File Import size

check Email Support

See All Features

Growth

Best for rapidly growing small teams.
$399/month
*annual commitment
Get Started
Compatible with
Compatible with
Everything in Starter, plus

check 50,000 Monthly Video Views

check Video Journeys

check Google Analytics Integration

check Creation Studio

check Enhanced Analytics

check 5GB File Import size

check Chat Support

See All Features

Growth

Best for businesses with over 100k monthly website visitors.
$399/month
*annual commitment
Free Trial
Standard Commerce Platform Integrations
Let’s get started...

check One-way & Two-Way Video Call

check Customer Intelligence

check Live preview

check Basic Analytics & Dashboards

check Call Recordings

check Email & Chat Support

See All Features

Pro

Best for businesses with over 500k monthly website visitors.
$999/month
*annual commitment
Contact Us
Standard Commerce Platform Integrations
Everything in Growth, plus...

check Customer Segments

check Routing

check Standard Scheduling Integration

check Store Associate Mobile App

check Business Essential Analytics & dashboards

check Recordings for 90 days

check Named Success Manager

check In-store Solutions

check Intelligent Product Suggestions

See All Features

Enterprise

Let us work together to tailor our services to best fit your business needs.
Contact Us
Contact Us
Custom Commerce Integrations
Everything in Pro, plus...

check Unlimited segmentation & Routing

check Single Sign-on

check SDK Integration

check Custom Scheduling Integration

check First Party Data Sync

check Advanced Analytics & Custom Dashboards

check Unlimited Recordings

check Transcriptions

check Advanced In-store Solutions

check Data Consolidation

check Custom Objects & Events

check Multi-touch Revenue Atttribution

check Conversational Intelligence

check CRM Connection

check Dedicated Success Team with 24x7 Support

See All Features

Pro

Best for businesses with 1M or less monthly website visitors.
$2,000/month
Contact Us
Let's get started...

check Unlimited views

check Scheduled live events

check Unlimited replay

check Business Essential Analytics & dashboards - 90 days

check Recordings for 90 days

check Standard OMS integration

check Google and Adobe Analytics Integration

check Social Media Simulcast

check Personalized playlists

check Mobile Native SDK

check Success Manager

check *Up to 5M viewer minutes annually

See All Features

Enterprise

Best for businesses with more than 1M monthly website visitors.
Contact Us
Contact Us
Everything in Pro plus...

check Unlimited recordings

check Single Sign-on

check First party data sync

check Uptime and resolution SLA

check Advanced Analytics & custom dashboards - unlimited timeframe

check Snowflake Data Share & Custom Integration

check Custom OMS Integration

check Multi-touch revenue attribution

check Phygital Solutions

check Dedicated Success Team with 24x7 Support

check AI Co-pilot**

check *Up to 20M viewer minutes annually
**Beta coming in Q2

See All Features

Custom

Let us customize our services to fit your brand’s needs. For pricing, please reach out so we can build the perfect AVA for you.
Contact Us
Book a Demo...
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