How to get face-to-face with your customers online

How to get face-to-face with your customers online

We discussed Firework’s expansion into 1:1 video and how it will shape ecommerce experiences.
Thursday, September 21, 2023

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Reciba una copia impresa gratuita del Manual de estrategias de comercio de vídeo para 2025 de Firework (edición europea): una guía seleccionada con investigaciones originales, ejemplos del mundo real y marcos prácticos, diseñada para inspirar un comercio estratégico centrado en el vídeo para minoristas y marcas.
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A digital rendering of the Vivatech Edition
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Receive a complimentary printed copy of Firework’s 2025 Video Commerce Playbook (Europe Edition) - a curated guide with original research, real-world examples, and practical frameworks, designed to inspire strategic, video-first commerce for Retailers and Brands.
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Did you know? Companies that provide an emotional connection with customers outperform their competitors in sales growth by a staggering 85%. In today's digital landscape, brands and retailers have more tools than ever to create meaningful touch points. But how do you choose the best tool to elevate the digital shopping experience and win over shoppers?

At Firework, we strive to offer an end-to-end solution for creating personalized connections at every stage of the shopping journey. In this webinar, we introduced our newest feature: 1:1 video chat. During the session, we covered:

  • The critical role of personalization and human connection in ecommerce
  • What exactly is 1:1 video chat?
  • Identifying high-value use cases applicable to both brands and retailers
  • Steps to kickstart your brand's 1:1 video chat journey

Missed out on this informative webinar? Don't worry!

By filling out the form, you'll gain access to the recording and discover insights that could transform your brand's digital experience. Sign up now to get access to the recording immediately!