Food, Beverage, and Consumer packages goods
Loved and used by
Create Your Virtual Grocery
Store with Firework
Give your consumers a personalized shopping experience to help them select the products that fit their needs, all before they even come into your store.
Solutions For Your Business
Explore the ways Firework's product suite can improve customer experience and foster relationships to boost conversions faster than ever.
Use One-to-One Virtual Shopping to Drive More Visits
Showcase your products and all their features to your audience.
Defaults to audio when joining, allowing customers to engage without being on video.
Easily answer questions or guide consumers throughout their shopping experience.
Digital Showroom
Have your sales associates go live straight from your store.
Boost customer excitement and pique their interest by broadcasting new products and features.
Answer customer questions immediately – no more waiting for your audience to submit a contact form or email.
Interactive Short Video
Engage your customers with short-form video content, allowing them to interact with your sales associates and ask questions.
Showcase your UGC, creator, and review videos to make your website just as engaging as your social.
Demonstrate product features to hundreds of customers at once.
AVA
51% of respondents say that the inability to use their senses to judge an item is the thing they enjoy least about shopping online… so we came up with a solution. Meet AVA, our AI digital human.
AVA can provide personalized recommendations, address concerns, and even anticipate customer needs.
AVA looks, talks, and engages like a human. She’s built for real conversations with shoppers to create digital connections and increase conversions.
Elevate Your Brand with the Benefits of Firework
Be the Grocery Experts
Actively identify high-intent visitors who are nearing the end of their purchasing journey.
Drive More Visits
Use our product suite to engage with, inform, and draw in customers so they come to your store ready to purchase.
ROI with AVA
4X
Conversion rates with One-to-one Video Chat versus a standard website chatbot.
3X
Time spent on site after watching a video vs. average site visitor.
59%
Higher satisfaction rate vs. average customer.
10X
Engagement (Livestream CTR) vs. 1.0% social media CTR.
