Bring Your Instore Experience Online
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Create a Virtual Showroom with Firework
Give your consumers a personalized shopping experience to help them find a product that fits their needs, all before they even come into the physical store.
Solutions For Your Brand
Explore the ways Firework's product suite can improve customer experience and foster relationships to bring online shoppers into your showroom faster than ever.
One-to-one Virtual Shopping
Showcase your electronics and all their features to your audience.
Defaults to audio when joining, allowing customers to engage without being on video.
Easily answer questions or guide consumers throughout their shopping experience.
Digital Showroom
Have your sales associates go live straight from your consumer electronic showroom.
Boost customer excitement and pique their interest by broadcasting new electronics and features.
Answer customer questions immediately – no more waiting for your audience to submit a contact form or email.
Interactive Short Video
Engage your customers with short-form video content, allowing them to interact with your sales associates and ask questions.
Showcase your UGC, creator, and review videos to make your website just as engaging as your social.
Demonstrate product features to hundreds of customers at once.
AVA
51% of respondents say that the inability to use their senses to judge an item is the thing they enjoy least about shopping online… so we came up with a solution. Meet AVA, our AI digital human.
AVA can provide personalized recommendations, address concerns, and even anticipate customer needs.
AVA looks, talks, and engages like a human. She’s built for real conversations with shoppers to create digital connections and increase conversions.
Elevate Your Brand with the Benefits of Firework
Be the Electronic Experts
Actively identify high-intent visitors who are nearing the end of their purchasing journey.
Power up Your Visits
Use our product suite engage with, inform, and draw in customers so they come the showroom ready to purchase.
ROI with AVA
4X
The number of conversion rates using One-to-one Video Chat vs. a standard website chatbot.
3X
More time spent on brand websites after watching a video vs. the average site visitor.
59%
Greater satisfaction rate vs. the average customer.
10X
The amount of customer engagement.
