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Virtual shopping reimagined

Have meaningful conversations through video to foster real customer connections. Connect brand experts with online shoppers through one-to-one virtual shopping.
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Get Face to Face with Your Customers


Say ‘Goodbye’ to Chatbots

Your customers deserve better. Now you can connect with them digitally like never before. Create real-life, personalized shopping experiences they won’t forget.

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Take virtual shopping to the next level

Sell more while creating connections. Firework's one-to-one virtual shopping solution builds personalized connections between brands and their customers.

Proactive Video Calling

Actively identify high-intent visitors and start a conversation with them as they browse your website to increase conversion.

One-Way Video Chat

For the online shopper, it defaults to audio-only so visitors can engage without having to be on video.


Help visitors shop by guiding them through the site, pointing out great deals or new finds, and answering product-specific questions to help guide them throughout their purchase journey.

Live Consumer Insights

See how customers are engaging with your site in real-time — understand how customers are searching for products, uncover key customer insights and analytics, and utilize data manage upsell and cross-sell opportunities.
Live Consumer Insights

Virtual Styling Appointments

Host personal virtual styling appointments and consultations to interact directly with online shoppers in real-time.


Shoppable videos boost product discovery and brand engagement

Firework is the complete video commerce solution to fuel your digital and physical shopping experience.


Conversion Rate

vs visitors who didn’t interact with Firework livestream or short videos.
Conversion Rate


Product NPS Score

Repeat purchase behavior vs average customer behavior.


Return Rate

vs conventional eCommerce without video engagement.
Return Rate


Faster to purchase

vs visitors who didn’t interact with Firework livestream or short videos.
Higher NPS

Explore brands' growth through video commerce

Angela Caglia and Rob Carliner, Founders of Angela Caglia
Angela Caglia and Rob Carliner, Founders of Angela Caglia

Firework leads to 3x conversions on our site.

Kevin Miller, Chief Marketing Officer TFM
Kevin Miller, Chief Marketing Officer, The Fresh Market

Firework videos are performing better than any other media we were using.

Check out more of Firework’s video commerce solutions

Interactive Video

Build personalized connections through video.

Digital Showroom

Commerce, now streaming. Go live easily, any time.

AI Creation Studio

Create shoppable videos at scale with AI creation Studio.

Put your commerce in motion

Find out how Firework can power your business forward.
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