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ONE-TO-ONE VIRTUAL SHOPPING

Virtual shopping reimagined

Have meaningful conversations through video to foster real customer connections. Connect brand experts with online shoppers through one-to-one virtual shopping.

Get Face to Face with Your Customers

VIRTUAL SHOPPING & CLIENTELLING

Say ‘Goodbye’ to Chatbots

Your customers deserve better. Now you can connect with them digitally like never before. Create real-life, personalized shopping experiences they won’t forget.

VIRTUAL SHOPPING & CLIENTELLING

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KEY FEATURES

Take virtual shopping to the next level

Sell more while creating connections. Firework's one-to-one virtual shopping solution builds personalized connections between brands and their customers.

Proactive Video Calling

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One-Way Video Chat

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Co-Browsing

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Live Consumer Insights

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Virtual Styling Appointments

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Proactive Video Calling

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One-Way Video Chat

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Co-Browsing

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Live Consumer Insights

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Virtual Styling Appointments

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Loved and used by

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Loved and used by

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REAL RESULTS

Shoppable videos boost product discovery and brand engagement

Firework is the complete video commerce solution to fuel your digital and physical shopping experience.

+36%

Conversion Rate

vs visitors who didn’t interact with Firework livestream or short videos.
Conversion Rate

88

Product NPS Score

Repeat purchase behavior vs average customer behavior.
4.3X

-33%

Return Rate

vs conventional eCommerce without video engagement.
Return Rate

+20%

Faster to purchase

vs visitors who didn’t interact with Firework livestream or short videos.
Higher NPS

Explore brands' growth through video commerce

Angela Caglia and Rob Carliner, Founders of Angela Caglia

Angela Caglia and Rob Carliner, Founders of Angela Caglia

Firework in-video checkout leads to 3x conversions on our site.

Kevin Miller, Chief Marketing Officer TFM

Kevin Miller, Chief Marketing Officer, The Fresh Market

Firework videos are performing better than any other media we were using.

Check out more of Firework’s video commerce solutions

Interactive Video

Build personalized connections through video.

Digital Showroom

Bring your in-store experience online. Connect with website visitors as if they are in your store.

AI Creation Studio

Create shoppable videos at scale with AI Creation Studio.

Put your commerce in motion

Find out how Firework can power your business forward.
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