Lleve la experiencia en la tienda a Internet
Transforma tu sitio web en una tienda en vivo impulsada por IA las 24 horas del día, los 7 días de la semana
Con la confianza de más de 1500 marcas y minoristas
Casos de uso
Exhibe los productos más populares
Destaque los artículos más populares con carruseles de vídeo interactivos.
Inspira a los compradores
Incluye vídeos tutoriales y de recetas en un diseño de cuadrícula impecable.
Impulse el compromiso y la interacción
Agregue sondeos, cuestionarios y preguntas para personalizar las compras.
Contenido experto de confianza
Educa y guía a los compradores con recomendaciones de expertos.
Experiencia siempre activa
Mantén a los compradores interesados con un reproductor de vídeo flotante.
Promocione colecciones y eventos
Anuncie nuevos lanzamientos con vídeos cortos e impactantes.
Descubra todas las funciones de Video Showroom
1:1 Video Chat
Copiloto de IA
Integrate video chat directly into your site with CTAs on product pages, emails, and ads, allowing shoppers to connect with experts at key moments in their journey. Continuous engagement encourages informed purchasing decisions without leaving your website. and informed purchases
Co-browsing
Provide a true offline shopping experience by allowing experts to guide shoppers through the website in real time. Co-browsing creates a personalized, interactive session where product features are showcased, and questions are answered, helping customers feel more confident about their choices.
Routing
Direct shopper inquiries to the right team, ensuring customers quickly get the support they need from the most qualified expert. Efficient routing enhances both the customer experience and operational efficiency, streamlining service at every touchpoint.
One-Way Video Chat
Enable shoppers to engage with product experts through audio-only or face-to-face video chats, offering personalized assistance while maintaining privacy. This flexibility provides a more comfortable and convenient interaction, ensuring an optimal experience.
Assist from anywhere
Provide real-time support across both mobile apps and web platforms, ensuring expert assistance is accessible wherever the shopper is. Connect with experts on any device and create a more engaging and satisfying shopper experience.
Controlled experience, easy roll out
Take control of video chat widget visibility, adjusting when and where it appears on your site. With waitlist management and a simple rollout process, the experience is tailored to your needs, making it easy to implement for both your team and your customers.
AI co-pilot
Use AI to filter and classify customer requests, allowing human agents to focus exclusively on sales-related inquiries. This enhances operational efficiency, accelerates response times, and improves the customer experience by addressing non-sales queries automatically.
Scheduled meetings
Bring conversations directly to your site, ensuring that every interaction leads seamlessly to a purchase. Keep shoppers engaged and supported throughout their journey, from the first question to final checkout.
Data-first Saas
Capture and analyze all customer interactions to gain contextual insights that can optimize the shopping experience. Moving from behavioral to contextual understanding enables you to refine your strategy and maximize engagement, ultimately increasing sales.
Potencie su sitio con Firework, la plataforma todo en uno
