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Industry Insights
Black Friday Countdown

How Smart Brands and Partnerships Win BFCM – and Keep Customers Coming Back

Charissa Zheng
Nov 12, 2024
Company News
Beauty Connect Technology Trailblazer Award Trophy

Firework Wins Technology Trailblazer Award at Beauty Connect LA 2024!

Celeine Easdon-Smith
Nov 4, 2024
Industry Insights
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12 Must-Know Conversational Commerce Statistics That Will Shape Your Strategy in 2024

Ritesh Kewlani
Oct 23, 2024
Industry Insights
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17+ Landing Page Statistics to Skyrocket Your Conversion Rates in 2024

Celeine Easdon-Smith
Oct 23, 2024
Industry Insights
mobile-commerce-statistics-mobile phone

25+ Must-Know Mobile Commerce Statistics to Drive Your Sales Strategy in 2024

Ritesh Kewlani
Oct 23, 2024
Industry Insights
32 Referral Marketing Statistics You Need to Know in 2024!

32 Referral Marketing Statistics You Need to Know in 2024!

Celeine Easdon-Smith
Oct 23, 2024
Industry Insights
inventory-management-statistics-ecommerce-company meeting

33+ Crucial Inventory Management Statistics for E-commerce Success in 2024

Ritesh Kewlani
Oct 23, 2024
Industry Insights
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38+ Influencer Marketing Statistics: The Game-Changer in 2024

Charissa Zheng
Oct 23, 2024
Industry Insights
social-commerce-statistics-3 small carts one with dollars inside

44+ Eye-Opening Social Commerce Statistics to Supercharge Your Sales Strategy in 2024

Sam Horton
Oct 23, 2024
Industry Insights
52 Must-Know Video Marketing Statistics to Skyrocket Your Strategy in 2024

52 Must-Know Video Marketing Statistics to Skyrocket Your Strategy in 2024

Celeine Easdon-Smith
Oct 23, 2024
Omni Channel
Conference room meeting

52+ Omnichannel Stats You Can’t Afford to Ignore in 2024 (Or Risk Losing Customers!)

Ritesh Kewlani
Oct 23, 2024
Industry Insights
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56+ Must-Know Customer Retention Statistics to Keep Your Business Thriving in 2024

Akash Cillanki
Oct 23, 2024
Industry Insights
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69.57% of Online Shoppers Leave Without Purchasing: Shocking 50+ Cart Abandonment Statistics

Celeine Easdon-Smith
Oct 23, 2024
Industry Insights
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75 Jaw-Dropping Conversion Rate (CRO) Statistics You Need in 2024

Can Ozdoruk
Oct 23, 2024
Industry Insights
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80 Must-Know Marketing Automation Statistics to Supercharge Your Campaigns in 2024

Akash Cillanki
Oct 23, 2024
Industry Insights
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Ecommerce Statistics: 30 Shocking Stats You Need to Know in 2024 to Stay Ahead in Online Shopping

Can Ozdoruk
Oct 23, 2024
Industry Insights
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Marketing ROI Statistics: 30+ Stats to Boost Your Strategy in 2024

Can Ozdoruk
Oct 23, 2024
Video Creation
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10 Proven Steps For Creating An Effective Video Content Calendar

Ritesh Kewlani
Oct 22, 2024
Company Culture
Company News
Customer Experience
Firework Product
Industry Insights
Livestream Shopping
Omni Channel
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Video Content
Young femal e engineer concept. GUI (Graphical User Interface).

The Creative Revolution: How Retail Brands are Harnessing Generative AI

Celeine Easdon-Smith
Oct 3, 2023
Video Content
Online Shopping. Positive Young Black Girl Using Laptop and Credit Card At Home, Making Purchases In Internet, Sitting On Couch In Living Room

The Future of AI and AR in Retail: A Billion-Dollar Transformation

Can Ozdoruk
Oct 3, 2023
Company Culture
Chatbot Chat with AI, Artificial Intelligence. man using technology smart robot AI, artificial intelligence by enter command prompt for generates something, Futuristic technology transformation.

Unlocking the Influence of Words: The Art of Thoughtful Communication

Akash Cillanki
Oct 2, 2023
Video Content
Smiling young couple making shopping online with credit card and laptop at home. Happy multiethnic couple holding debit card while buying on ecommerce site using laptop. Cheerful guy and african girl making online purchase.

Decoding Customer Experience: Insights from Firework

Sam Horton
Sep 29, 2023
Video Content
Finding a smart way to invest her money

Elevating Your Online Customer Experience

Ritesh Kewlani
Sep 29, 2023
Video Content
Happy casual beautiful woman working on a laptop sitting on the bed in the house.

Exceptional Customer Experiences: Unveiling the Magic of Firework

Akash Cillanki
Sep 29, 2023
Video Content
Online Payment Success on Laptop by Casual African Woman

Striking a Balance: In-Store vs. Online Customer Experiences

Celeine Easdon-Smith
Sep 29, 2023
Video Content
Concentrated and excited dark skinned young buyer with trendy hair looks in laptop smiles and enjoys online shopping closeup

The Five Key Components of Exceptional Customer Experience: Insights from Firework

Can Ozdoruk
Sep 29, 2023
Video Content
Excited, cheerful young Black woman sitting on a sofa at home, using a laptop computer. She is celebrating good news by dancing with her hands, singing, laughing, and making a winner gesture, expressing her joy at winning a prize.

The Pinnacle of Success: The Importance of Customer Experience by Firework

Sam Horton
Sep 29, 2023
Video Content
Close up on businessman hand pressing on smartphone screen with gold five star rating feedback icon and press level excellent rank for giving best score point to review the service , technology business concept

The Unparalleled Significance of Outstanding Customer Service

Akash Cillanki
Sep 29, 2023
Video Content
Online shopping аt home. A young woman holds a credit card and uses a laptop. Black friday, sale, consumerist, lifestyle concept.

Transforming Retail: The Impact of 1:1 Customer Experience Platforms – A Firework Case Study

Ritesh Kewlani
Sep 29, 2023
Video Content
Unrecognizable woman sitting at wooden table with credit card in hands and wrapped up in online shopping, close-up shot

Unlocking the Future of Retail: 1-1 Customer Experience Use Cases with Firework

Can Ozdoruk
Sep 29, 2023