Add a One-to-One Virtual Shopping Entry Point For Off Website Use

Learn how to configure different Entry Points for One-to-One Virtual Shopping.

Prerequisite: Ensure the live.helper.js script is added to your website before continuing. Instructions linked here as a reminder.

Entry Point allows you to configure the One-to-One Virtual Shopping widget wherever you'd like to guide a visitor directly to a chat or call on your website!

Adding an Entry Point

1. Copy the URL directly from a page where the One-to-One Virtual Shopping is displaying.

Copy URL

2. At the end of the URL, add one of the following options found below:

  • Show Only: Show the One-to-One Virtual Shopping to click into a call or chat.

       ?fw_oto_action=show

  • Call: Starts a call using the One-to-One Virtual Shopping.

            ?fw_oto_action=call

  • Chat: Starts a chat using the widget.

          ?fw_oto_action=chat

 Insert this new URL Entry Point into a location for a visitor to then click to be routed directly to the One-to-One Virtual Shopping.

Entry Point Examples

Video:

Insert an Entry Point as an in-video CTA to be clicked from a Firework Video.

Email CTA:

Insert an Entry Point into an Email outreach/campaign for the shopper to click and navigate to.

Advertising:

Insert an Entry Point into an Ad for the shopper to click and navigate to.

Text message/SMS:

Insert Entry Point link into a message for the shopper to click and navigate to.

Have a developer team and are looking for customizable options with the widget or other integration alternatives? Follow our developer documentation here.