Video Showroom
Interaction Behavior: Replay vs Restream
Advanced Capabilities
This comparison highlights how different interaction types behave across Replay and Restream modes in terms of visibility, interactivity, and final output.
How to Upload External Leads for “Remind Me” Trailers
Advanced Capabilities
Users can now upload a CSV file containing emails and phone numbers to enroll viewers into Remind Me notifications for a specific livestream.
Leveraging a Barcode Scanner for Livestream
Advanced Capabilities
Pin products on a Livestream event seamlessly using a bluetooth barcode scanner.
How to add Link Interactions for your livestream event
Advanced Capabilities
Allow viewers to access key resources during the livestream without repeatedly sharing them in the chat.
Enable Thumbnail Selection From Livestream (Not Just Trailer)
Advanced Capabilities
Pick thumbnails directly from your livestream recording — not just the trailer — for more flexible video representation across embeds.
Pre-Pin Products with V2L
Advanced Capabilities
Learn how to schedule and organize your product listings in advance with V2L
How to setup AI Copilot
Learn how to use AI Co-Pilot to moderate your live events and respond to viewers in real-time!
Facebook Livestream Simulcast
Simulcasting
Simulcast your livestream event to your Facebook page with a few simple steps.
Youtube Livestream Simulcast
Simulcasting
Learn the steps to simulcast from a Livestream Event to Youtube
Instagram Livestream Simulcast
Simulcasting
Learn how to enable a Livestream Event Simulcast for Instagram.
Last Updated:
October 7, 2025
Create Short Video Clips from Your Livestream
Advanced Capabilities
Learn how to create short video clips from your Livestream event
Last Updated:
October 8, 2025
Livestream Bandwidth Requirements
Setup Video Showroom
Read about Firework's Livestream bandwidth requirements
Last Updated:
October 2, 2023
Livestream Simulcast with Amazon Live
Simulcasting
Learn how to go live on Amazon using Firework’s Business Portal with stream details from the Amazon Live Creator app.
Last Updated:
October 7, 2025
Smart Restream Scheduler
Setup Video Showroom
Automate and schedule restreams of existing livestreams in Digital Showroom, with time slots, recurrence options, and AI Copilot configuration.
Last Updated:
February 6, 2026
Twitch Livestream Simulcast
Simulcasting
Discover the steps to activate a Livestream Event Simulcast for Twitch through the Firework Business Portal.
Last Updated:
October 7, 2025
Edit Livestream Replay Start and End Time
Advanced Capabilities
Trim the start and end points of your livestream replay so viewers see only the segment you want, across embeds and restreams.
Last Updated:
December 3, 2025
Leverage a Giveaway for Livestream Events
Advanced Capabilities
Learn how to setup a giveaway for a viewer to win a prize.
Last Updated:
October 8, 2025
Real-Time Subtitles
Advanced Capabilities
Learn How to Add Real-Time Subtitles to Your Livestream Event.
Last Updated:
January 12, 2026
Best Practices for Livestreaming
Setup Video Showroom
Tips for planning, scripting, and producing high-quality Firework livestreams that engage viewers and drive product sales.
Last Updated:
January 29, 2025
Livestream Assistant Mode
Setup Video Showroom
Use Assistant Mode to moderate chat, pin products, manage interactions, and monitor engagement during a live Firework stream.
Last Updated:
October 8, 2025
Inserting an Announcement into your Livestream or Replay
Advanced Capabilities
Learn how to set up an Announcement to show during your Livestream and Replay.
Last Updated:
December 17, 2025
Add Products Mid-Livestream
Advanced Capabilities
Learn how to add products mid-livestream.
Last Updated:
October 8, 2025
Streaming and Encoding Settings
Setup Video Showroom
Configure bitrate, FPS, and keyframe interval settings to maximize the quality of your livestream events.
Last Updated:
October 4, 2023
How to Set Up Trivia Giveaway Interactions for Livestreams
Advanced Capabilities
Add a trivia giveaway to your Firework livestream — create questions, set correct answers, and draw winners from correct respondents.
Last Updated:
October 8, 2025
Host Tablet Dashboard
Advanced Capabilities
Learn from industry experts how to moderate a livestream using the Host Tablet Dashboard
Last Updated:
October 8, 2025
SMS/Email Reminder for a Livestream
Advanced Capabilities
Configure branded SMS and email reminders for upcoming Firework livestreams so viewers never miss an event.
Last Updated:
November 20, 2025
Add AI Co-Pilot Disclaimer
Setup Video Showroom
Enable and customize AI Co-Pilot disclaimers in your livestream settings so viewers understand AI responses may not always be accurate.
Last Updated:
October 22, 2025
Product Drop
Advanced Capabilities
Learn how to reveal a product to your audience during a Livestream.
Last Updated:
October 8, 2025
Enable a Hero Unit
Advanced Capabilities
Add a full-screen Hero Unit to your site to promote an upcoming or live Firework event with a countdown, CTA, and embedded video player.
Last Updated:
April 23, 2024
Edit Products in a Livestream Replay
Advanced Capabilities
Learn how to manage the product list post livestream event.
Last Updated:
October 8, 2025
How to Search for Messages within Assistant Mode
Advanced Capabilities
Enables users to easily browse and search messages within a Livestream using Assistant Mode.
Last Updated:
October 8, 2025
Go Live with Multiple Hosts
Setup Video Showroom
This article will demonstrate how to go live with multiple hosts.
Last Updated:
October 7, 2025
Apply Image Overlay on Livestream Events
Advanced Capabilities
Apply Image Overlays to highlight Product Information, Discounts, Coupons, Announcements
Last Updated:
October 8, 2025
Digital Showroom - General FAQs
Setup Video Showroom
Frequently asked questions to understand building a Digital Showroom.
Last Updated:
April 22, 2025
Simulcast Your Livestream Event
Simulcasting
Five easy steps to use the Multi-stream feature to stream to a social media platform.
Last Updated:
August 18, 2025
Remove Livestream Shopping Option
Advanced Capabilities
Here is some quick code to input in case you need to remove the shopping feature per a Livestream.
Last Updated:
October 18, 2023
How to Access the Schedule Archive
Advanced Capabilities
Learn how to effectively archive your videos ensuring a clean and organized content library.
Last Updated:
October 8, 2025
Tracking the Livestream Interactions
Setup Video Showroom
Access analytics for polls, question cards, giveaways, and links used during a Firework livestream from the Insights tab in the Business Portal.
Last Updated:
March 5, 2025
How to Limit Incoming Chats in a Livestream
Advanced Capabilities
Learn to limit incoming comments to provide a smooth viewing experience.
Last Updated:
October 8, 2025
Multi-Pin in a Livestream/Showroom
Advanced Capabilities
Pin up to three products and multiple interactions simultaneously during a Firework livestream or showroom to keep viewers engaged.
Last Updated:
October 8, 2025
Analytics for AI Copilot
Insights
Review AI Copilot interaction metrics — message volume, top conversation categories, and customer sentiment — after a Firework livestream.
Last Updated:
October 28, 2025
Distinguish live comments vs restream comments in Assistant Mode
Filter between live and historical comments in Assistant Mode during a restream to focus on real-time audience engagement.
Last Updated:
October 28, 2025
How to Setup a Horizontal Livestream Event
Advanced Capabilities
Learn the steps needed to present a horizontal Livestream
Last Updated:
October 7, 2025
Add Coupons to Products
Advanced Capabilities
Learn how to add a coupon for your products.
Last Updated:
December 11, 2025
Change Your Chat Username and Moderator name in a Livestream
Advanced Capabilities
Allow your customers to swap the system generated username with their own custom name.
Last Updated:
February 28, 2025
Simulcast your Livestream with the Firework Camera App
Learn how to set up and simulcast to social media platforms through the Firework Camera App.
Last Updated:
October 7, 2025
How to Upload External Leads for “Remind
Advanced Capabilities
Upload a CSV of emails and phone numbers to enroll external contacts into Remind Me notifications for a specific Firework livestream event.
Last Updated:
November 20, 2025
Simulcast with TikTok
Learn how to stream your live events directly to TikTok.
Last Updated:
October 7, 2025





